How to add a Calendar Block to a Call Flow

Step 1: Log in to the portal at https://portal.telsmart.eu and choose Call flows in the left-side menu

Step 2: We click on the little pencil to the right of the call flow where we want to add a calendar block.

Step 3: In the call flow field, we make a little bit of space behind the start block and remove the line between the start block and the choice block.

Step 4: We click Decisions in the left-side menu and drag the calendar block to the callflow field

Step 5: To add holidays we click on the little pencil and add the dates (in this example we added the 11th of November) we also give the calendar block a Name

Step 6: After everything is added we click OK

Step 7: Now all we have to do is connect the output port of the start block to the input port of the holiday block.

Step 8: The basic route of the calendar block needs to be connected to the input port of the choice block.

Step 9: For the holiday itsself we add an audio file to the callflow

Step 10: 11th of November is connected to the audio message we just added

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Congratulations, you have just added a calendar block to a callflow and connected an audio file to that block with an audio file the caller will hear when calling you on a holiday.