Whatsapp - How to connect with Whatsapp Business

Modified on Fri, 14 Mar at 4:34 PM

Do you want to know how you can link 1 of your fixed lines to Whatsapp for Business? Then be sure to follow the steps below.

phone number

Make sure that your number that you want to link to WhatsApp business comes to you directly. 

This can be done by setting up forwarding. https://portal.telsmart.eu/call-forwarding

Play Store/App Store

Search the Playstore or the Appstore for Whatsapp Business. Click here to download.
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After installing the app, open Whatsapp Business and click on agree and continue
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In the next step you will be asked if you wish to link the mobile phone number to your business account. Here you choose to use a different number.

Enter the Landline number you wish to link to your account in the window below and click Done.
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You will be asked to confirm the number, check the phone number and press Yes.
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After clicking yes, Whatsapp will try to send you a text message on that number. This will NOT work, so you have to wait 2 minutes for the timer to run out. After the timer has expired you will see that you can click on no verification code received. Click on no verification code received.
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Then choose call me. Now a call will come in on your Flexy Mobile or Flexy Desktop application. This call will keep repeating your verification code until you hang up the call. It is important that you enter the verification code before disconnecting the line.
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After entering the verification code you will get the screen below, here you can choose to apply a backup. Here you choose to skip restore.
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In the next step you can enter your company name. Note the use of capital letters and special characters can cause problems. Click on more information to check this.
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Give WhatsApp access to your contact list so that you can easily address them if you want to send a new message.
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So your whatsapp business account is ready for use.
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Feedback

If you would like to pass on your findings about the use of Whatsapp business, we would like to hear from you. We cannot tackle problems and challenges with Whatsapp ourselves and we must refer you to Whatsapp itself.

For all your other questions you can always contact us without obligation.


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